Introduction
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To use Acronis True Image on a Windows computer or a Mac, you need to activate it via the Internet. Without activation the fully functional product works for 30 days. If you do not activate it during that period, all the program functions become unavailable except the recovery.
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You can activate Acronis True Image either on your computer or from another computer, if your computer is not connected to the Internet.
Contents
Online activation method
If your computer is connected to the Internet, the product will be activated automatically when you sign in to your Acronis account.
- Acronis True Image Subscriptions are registered in the account automatically upon purchase. The account used for registration is tied to the email specified during purchase.
- Acronis True Image 1-Time Purchase Licenses (perpetual licenses) can be registered in the account or in the product interface, as described below.
If your serial number is not registered yet, you will be prompted to enter the serial number manually. Click Enter serial number, type in or paste the serial number, and click Activate.
Offline activation method
If the license cannot be activated online for any reason, follow instructions below to activate the license using the offline method:
| Windows | Mac |
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- Click on the Account tab on the left side bar, then click the small arrow icon next to Resolve activation problem to open a drop-down menu, and select Activate offline:
Windows Mac - The program will generate an installation code. It uniquely identifies the computer where Acronis True Image is installed and what license key was specified. It is not the same thing as the license/serial number, however. Save your installation code to a file by clicking the Save to file button, and specify a removable media as the file location (for example, a USB flash drive). You can also write down this code on a piece of paper.
Windows Mac - Navigate to http://www.acronis.com/activation/ on a computer that has Internet connection. Click Load from file and select the file, saved in the previous step (or type in the installation code if you chose to write it down)
- The Installation code field will be populated with the value from the file. Click Get activation code to proceed:
- You will be shown the activation code (not to be confused with serial number or installation code). Click Save to file and save it to a removable disk.
You can also copy the activation code to the clipboard and save it anywhere else, or write it down on a paper. - Back on the computer with Acronis True Image awaiting activation, click the Load from file button and select the file with the activation code from the previous step. You can also type the activation code manually into the box from the piece of paper.
Windows Mac - Click Activate to verify the activation code:
Windows Mac - The message The product has been successfully activated is displayed, indicating the procedure is completed successfully:
Windows Mac
Upgrade from an earlier paid version
If you purchased an upgrade version of Acronis True Image 2019, after you specify the license key for the upgrade version, the product will prompt you to enter another serial number. In the second field please enter a serial number for an earlier version of Acronis True Image. After providing both keys, follow the usual online or offline activation procedure.
If an earlier version of Acronis product is already installed in your system, installation assistant will recognize serial number from the earlier version automatically and will not prompt you to enter a second serial number.
Upgrade from a free OEM version
If you have bought an upgrade from a free OEM version of Acronis True Image, you need to install it on top of the free version. Otherwise you will be prompted to enter the serial number for the earlier/older version to activate the upgrade. Learn more at https://kb.acronis.com/content/1836
Troubleshooting
If you experience a problem with activating your Acronis True Image, check these articles:
See also:
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I moved my Acronis to another computer. I entered that SN at that time and that seemed to make it happy. But now it says I have exceeded the number of licenses. So I did something (I can't remember what) and now it wants a activation code. I don't remember ever getting one of them. How do I find it?
Eddy, if you have registered your Acronis license / serial number to your Acronis Account, then you should just be able to sign-in on the Account page in ATI and it will find your correct data for activation, or else you will need to follow the steps as shown in KB 61162: Acronis True Image 2019: 'You've exceeded the maximum number of activations for this serial number'
It is weird. I just now brought it up again but it doesn't give the same 'out of licenses' error. It is running now without me needing to enter an Activation Code.
On another note, it is not asking me for a backup name. I think it used to. Has that changed?
On another note, it is not asking me for a backup name. I think it used to. Has that changed?
It really depends on what you are doing Eddy. Acronis will provide a 'default' backup name based on the type of backup you are doing, but the downside to accepting this is that the next time you want to do the same type of backup, you can end up with another, different task, using the same default name. It is easy to change a backup name by using the Rename option from the drop-down menu options but best to do this before running the task for the first time, so that all your backup files get the same changed name (not the default name).
Acronis Links : Acronis Scheduler Manager : Acronis VSS Doctor : Backup Archive Compatibility : Cleanup Tool (ATIH 2010-2021) : Cloning Disks : Contact Acronis Support : Difference between Backup and Disk Clone
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